Rac or aa which is better

Not that I have had much interaction with either, but when my Fiat Stilo popped a spark plug attachment type thing on a Bolton retail park whilst Christmas shopping in at 9 pm I must say that the very nice AA man or was it the RAC man? Martin Lewis and crew seemed to rave on about great customer reviews yet trust pilot reviewers seemed to somewhat disagree with comments entitled:. So I decided that I was going to stick with the creme de la creme of roadside assistance, the good old British institution — the AA, or the new kid on the old boys block, the RAC.

I had remembered that I had insured one of our cars with the AA in March, and that I had received an email offer of discounted breakdown cover. I dug it out from the depths of Yahoo Mail and clicked on it, filled out the online form; two cars, two people, roadside assistance, nationwide recovery, home-start, yes, click for quote…..

Good point, wonder if they cover bikes too. Been out in the wilderness of Berkshire in the past with unrepairable bike. Was with Green Flag, they were great. Bank offered AA as part of a deal so switched. Used a couple of times, no complaints. Left bank, kept AA just because. GOT pretty wound up about it. Finally got price, but so hacked off by this time, I contacted Green Flag and asked them to quote.

GF it is and AA binned but because of customer service and cost, nothing to do with roadside service. They will contract out but it costs them. It took them 11 hours to come out. The following day they sent a vehicle to collect us and the car and we were on our way. An hour later they transferred us to another vehicle in Swansea as the drivers are required to stay within their area. Next changeover was due in Chippenham on the M4 but that had to be cancelled as the recovery truck had broken down, so they had to take us to Bristol airport to hire a car for the remainder of the journey.

In short we got home 22 hours later than planned. The drivers of the trucks were brilliant but basically told us that the RAC were cutting back on costs so that they can maintain margins in the face of more nimble competition. This means that whereas in the past they might have 4 drivers in a region with one of them as a reserve, they now have 3 working longer shift patterns and no margin for error — exactly what happened to us.

Has anyone used the Nationwide service in anger? Green Flag here. Loads cheaper and had to call them out for the first time ever on Sunday at 4pm on a bank holiday weekend due to a tyre blowing. This was on the edge of the peak District, although not exactly in the middle of nowhere. Sent a low loader, was back home by 5pm. Been with Auto aid for the last few years, they dealt with a number of call outs but not increased there renewal price at all, totally recommended.

Only used long ago when cars were shit and broke down more often. Plus, while the proportion of you getting resolved within the hour is decent enough, just 1. Buy now from Green Flag. Just click here Skip to Content Skip to Footer. Features Home Driver Power. Breakdown data How long did it take your provider to arrive at your vehicle? Less than 30 minutes Result of call out The problem was permanently fixed and I continued my journey: Driver Power Cars.

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